Services – What Does a Virtual Assistant Do?

We work with small business owners who outsource necessary tasks – there are some jobs only they can do, but we’re on hand to handle everything else.

Working as trusted business partners, we sweep administrative clutter from their paths and give them more free time to focus on running their core business.

So, what does a Virtual Assistant do? The answer varies; every client needs something different so each receives bespoke business support to suit their individual needs. Here are just some of the executive support services we offer:

 

Diary Management

Meetings; catering; restaurants; travel logistics – flights, transfers, hotels

Inbox Gatekeeping

Monitoring the client’s inbox and responding to requests within pre-agreed guidelines.
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Document Support

Creating presentations and indexed documents to complement existing branding.

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Research

Data research; analysis and reports on competitors/products; facts and figures.

Free Venue Finding

As a consultant for Just Venues, we offer a free venue finding service and impartial advice based on your unique requirements.
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Minute Taking

Attendance at local meetings where there’s a need to have accurate and impartial notes.

Finance Support

New vendor set up; timesheet tracking; invoice creation/processing; expense submission.

HR Support

Working with management to advertise, shortlist and telephone interview candidates; onboarding new team members; updating personnel records; monitoring holiday and absence.

Remote Office Support

Securing meeting rooms and catering; scanning and maintaining logical electronic filing systems; data entry and database management; creating pre- and post-meeting surveys for analysis; maintaining organisational charts and floor plans; establishing cost-effective suppliers for office consumables, hardware and software.

Tools of the Trade

We use a selection of tried and tested cloud-based applications to ensure a seamless service from our remote offices. These include: Asana | AWeber | Buffer | ConvertKit | Dropbox | Evernote | G Suite (including Gmail, Calendar, Drive and Forms) | HootSuite | LastPass | MailChimp | MeetEdgar | Microsoft OneDrive | Salesforce | Slack | SurveyMonkey | Todoist | Trello | Wix | WordPress