It was a rollercoaster week here last week. The high and lows of freelance life never fail to surprise me!
An absolute migraine from hell
Two days were spent battling a horrid migraine and I was truly grateful to be able to work from home and not have any client Skype video calls or meetings booked in! Hiding behind the (dimmed) computer screen and drawing on help from the wider team was the key to getting through those two days.
Networking in Nottingham
As people do business with those they know, like and trust, I recently joined a weekly networking group and some of us enjoyed a business meeting over curry on Tuesday evening. It was great to have the opportunity to get to know one another and have 10 minutes to present to the group. I gave them a recap of my work experience and the reasons behind why I set up my business (you can read more about that here too).
I also explained that I very much want to continue to work with clients whose core values align well with my own – life’s too short to approach it any other way.
If anyone’s in Nottingham and would like the opportunity to present a 60-second pitch to a bunch of pretty darn awesome business owners, do get in contact and I’ll arrange for you to come along as a visitor.
Client offboarding – boo hiss
I get the impression that sometimes people think you should only talk about the highs of running a business, but we all know that it’s not all rainbows and unicorns and glitter every day.
So, I lost one of my first clients who’d been with me for nearly a year. Boo.
They run a brilliantly successful business and their business model had changed greatly over the last few months so having a VA on board just wasn’t something they still needed as they could gain the same support internally. I was sorry to see them go but, at the end of the day, business is business, the conversation remained amicable and I hope our paths will cross again at some point in the future.
The to-do list
On the task front, I’ve been ticking off various things on my to-do list for clients, including:
- Researching and then arranging all travel logistics (transfers, flights, accommodation, travel itinerary) for two separate clients – so they have peace of mind to know all arrangements are taken care of and they just need to turn up (on time!) to where they need to be.
- Minuting a conference call and distributing succinct notes to all attendees – so the client could actually participate in the call rather than feeling torn between listening, speaking and note-taking.
- Wrangling diaries to find mutually convenient times for calls and meetings – diary ping-pong can be quite a long and drawn out process, so using something like Doodle can speed up the whole process. Just don’t tell my clients that I’ve let you in on my little productivity trick.
- Monitoring a client’s inbox – so they can totally (or at least somewhat) switch off and enjoy a well-deserved break
- Handling all incoming LinkedIn requests – by sending appropriate follow-up messages, the new connection immediately feels acknowledged and nurtured.
- Drafting wording for a sales promotion – the client gave me a brief and asked if I could put together a carefully crafted email. The feedback was, “A perfect email. Great… You have saved me heaps of time”.
And now the migraine has gone and I’m finally feeling as happy as the girl in that picture. Hoorah for the freelance life!
If you’re a business owner and would like to outsource any of the tasks I’ve listed in this post so your to-do list still gets done, just not by you, please do get in contact for a complimentary consultation.